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Our website is optimised for use with Google Chrome and Mozilla Firefox, we don't recommend the use of Internet explorer. If something isn't working please clear your history and cache and try again. We can talk you through this process if you call us.

If the site still doesn't work correctly please email us and we will fix it as soon as possible.

The minimum order value for mouldings is £50 before VAT and the minimum quantity of mountboard is 20 sheets. If a box of mouldings is ordered with a few lengths we may not be able to send the lengths safely, a team member will contact you to discuss this.

Smaller quantities can be collected from warehouse or we may have a distributor in your area, please contact us for details. 

Our minimum order for export is £300.

No, VAT(currently 20%) will be added to all prices shown including delivery charges. VAT will not be added to export customers but duties may be payable locally.

We accept payment by BACS, or credit/debit card via the website or over the phone. 

New BACS payment(changed 09/09/20)

Sort code: 40-30-24

Account: 74120930

We no longer accept cash payments or cheques.

We aim to despatch orders placed before 11.30am the same working day subject to account status or pro-forma payment, orders placed after this time may be still be sent on the same day subject to capacity. Mainland UK(ex Highlands) orders should arrive the next working day, usually anytime between 9am and 6pm. Most are delivered next day but please be aware this is not a guaranteed service. Guaranteed Next-Day and timed deliveries are not available at the moment due to driver shortages.

Our delivery partners assume your premises are clearly signed.  Please tell us if you are not available for deliveries during normal business hours.

Orders to Scottish Highlands & Islands, Northern Ireland and Republic of Ireland will usually take 3-7 days.

We can send you a small 3" sample of a moulding free of charge(postage charge may apply), please email or telephone your request. Alternatively if you want to make a chevron you can order 0.5mtr sample lengths with a £1 charge per sample. If the moulding is in the 'New' section of the website you can take advantage of the Sample Deal where we supply 2 lengths with a 50% discount, these offers are only available on mouldings not previously purchased or sampled. Please note 0.5mtr samples are cut to order so may take a few days, this service may not be available at busy times as we always prioritise customer orders. 

We are able to sharpen Morso blades which have a minimum of 11mm of blade left after the copper line.

The blades must be in a wooden box or bolted to a board then packed in a sturdy cardboard box, maximum size/weight: 50x50x50cm/10kg. Please enclose your name and address with each set of blades. Label the outside of the box 'Mainline Mouldings Ltd NG13 9HY Parcelforce Contract P364517'.

Do not tape blade boxes together or use pastic wrap, these can seperate during transport or get caught up in the sorting machinery. Parcelforce do not cover loss/damage for incorrectly packed items Please telephone us should have have any blade packing queries.

Sign the delivery company's paperwork or electronic device 'damaged' and contact us immediately. If the goods look completely un-useable then please refuse the delivery and contact us to arrange a replacement. 

Contact us before cutting any damaged products as we will usually only credit full(un-cut) lengths. 

Replacements can only be sent in a large enough bundle so it can travel safely through national carrier networks, we would not be able to send a single length for instance but we would refund or add the item to your next order.

Yes, let StockWatch do it for you automatically. Place the item in your 'favourites' section and set the notifications to on. You will receive an email when the product is running low and also an email when it arrives back in to stock.

The expected delivery dates are shown on the website when you log in. They are updated as soon as we have further information from our suppliers or shipping agents. We cannot accept any claims for losses due to late shipments or incorrect available stock information showing on the website.

To receive an email when it arrives, place the item in your favourites section and switch notifications on.

We only back order box quantities of mouldings, if anything else is out of stock please add it to your next order. You will be emailed an order confirmation if an item has been placed on to back order and we will contact you to confirm it is still required. If you set up Stock Notifications in the Favourites section you will receive an email when unavailable items return to stock and are available to re-order.